(Applicable only to products purchased via Innovatez’s authorized retailers)

Warranty:
Within 90 days of the original date of purchase, Innovatez will replace any item that is defective. This does not include damage caused by user error or normal wear and tear. All products must be accompanied with a valid proof of purchase. No exchange will be entertained without a valid proof of purchase.

Warranty does not cover items sold on special discount.

For the fastest possible processing of your replacement, please return your FiveFingers to the store where they were purchased, with a valid proof of purchase. No exchange will be entertained without a valid proof of purchase.

If you are not sure if your item has a factory defect, please email enquiry@innovatez.com with a detailed explaination of the defect and a picture of the defect.